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e-IVR Company Information ...

In 1979, twin brothers combined their business savvy and programming talents into a "high-tech" company that has not only survived, but prospered for more than 25 years. With deep roots in Software Development, COMPUTER INSTRUMENTS INC. quickly grew a reputation for phone enabling technology and Interactive Voice Response Self-Service Applications.

Leveraging our long history of custom IVR development, COMPUTER INSTRUMENTS became one of a select few of AVAYA IVR Certified Independent Software Developers For Advanced Features. Our e-IVR™ Self-Service IVR product is the culmination of our broad based expertise and experience in the industry. It has been "branded" and offered by Lucent, Expanets, and Avaya.

The variety of our e-IVR™ Applications covers a wide range of Business types and markets. As diverse as the industries that we serve are, each of our clients has one thing in common. Each deserves to be treated as our best and most valued customer. As long as we meet this goal, everything else falls into place.

Computer Instruments the Release ofe-IVR 4 Speech e-IVR 4 Speech features speech enabled Core Applications such as Auto Attendant, Fax Back, Survey, and Data Base Look-Up utilizing Nuance (formerly ScanSoft) Automated Speech Recognition. This powerful solution targets small and mid-size businesses who wish to take advantage of unusually competitively priced Speech Recognition used in self-service IVR applications. ASR (Automated Speech Recognition) enabled applications Name Dialer

Multi-Level Auto Attendant Menus

Unified Messaging

Form Filler (Surveys)

Data Locator (Database Look-Up)

Fax-On-Demand

Expanded Multiple Language Text-To-Speech and Gender functionality

Increased Out-Bound Faxing capabilities

Built-in Customer Oriented soft-phone Tutorial/Demo of all e-IVR 4 Speech basic services

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